RETURNS & CANCELLATIONS
Option to exchange or return the product within 14 days of receipt.
Changes to handmade sandals are not possible. Refunds cannot be made.
If for any reason you are not satisfied with your purchase, you have the option to return the product within 14 days of receipt .
The product should be in perfect condition, just as you received it. You have the option of choosing another product of equal or greater value.
The products to be returned must be accompanied by the receipt of purchase. Please note that we are not responsible for return shipping costs and you will have to pay any associated fees yourself. You can return the products by post or by ACS Courier. The cost for sending back to us is 4 Euro plus 4 euro for the returning to you.
Before you return any products, you must always get in touch and notify us by phone or e-mail.
We always make sure that the products are shipped in perfect condition, so in the unlikely event that any of the items has been damaged in transit to you, please inform us and we will replace the product at no additional cost.
Cancelling an order If you wish to fully or partially cancel an order you placed, please email us by using this form or call us on +306974213733.
You only have the option to cancel an order before its dispatch. After we have dispatched your order, unfortunately we are not able to cancel it.